If you're wondering why you can't use your casino bonus on William Hill, there could be a few reasons behind it. William Hill, like other online casinos, has certain terms and conditions associated with their bonuses. Understanding these terms can help clarify why you might be experiencing difficulties. One common reason why you might not be able to use your casino bonus on William Hill is that you may not have met the wagering requirements. Most online casinos, including William Hill, require players to wager a certain amount before they can withdraw any winnings associated with the bonus. This is done to prevent players from simply taking the bonus funds and cashing them out without actually playing at the casino. Make sure to read the terms and conditions to understand what the specific wagering requirements are for your bonus, as they can vary. Another reason why your casino bonus might not be applicable could be that it has expired. Online casinos often set expiration dates on bonuses to encourage players to make use of them within a certain timeframe. If you haven't used your bonus within the specified period, it may no longer be valid. Double-check the terms and conditions or contact customer support to verify if this is the case. Lastly, it's important to note that certain games on William Hill may not be eligible for bonus use. This is quite common in the iGaming industry, as some games have different contribution percentages towards the wagering requirements. Certain games, such as blackjack or roulette, might have a lower contribution, making them less eligible for bonus use. Be sure to check the terms and conditions or consult customer support to clarify which games are eligible for bonus play. Overall, if you're unable to use your casino bonus on William Hill, it's advisable to carefully review the terms and conditions associated with it. Understanding the wagering requirements, expiration dates, and eligible games can help you determine why the bonus is not applicable. If you still have questions or concerns, don't hesitate to reach out to William Hill's customer support for further assistance.